We offer free shipping to US, Canada, England, Spain, France, Netherlands, Australia. Please understand that for each country shipping times are different. For any other country we will be able to send the order with free shipping but please do contact us to check the shipping times for your specific country. Shipment tracking details may or may not be available other than the above specified countries. Free shipping is not extended to special promotional offers such as any ‘FREE + Shipping’ offers where we are providing the item at no cost.
Many of our items are shipped directly from our suppliers. Shipping times vary, we aim to process and ship your order within 5-7 working days, and delivery can be 12-20 working days for US, or normally between 20-28 working days if shipped internationally. For countries other than US you can contact us at firstname.lastname@example.org for estimated shipping time. Once your order is shipped you’ll be provided with a tracking link as well.
Some items may take longer if shipped internationally, depending on various factors, such as which postage service/company is being used, and any potential delays with customs. If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance at email@example.com
Please Note: We are not responsible for any custom fees. However, in some cases our warehouse may write low cost on the package from the one you ordered to make sure that you don’t get charged any custom fees.
We can arrange expedited shipping as well on customer demand. But please keep in mind that there will be extra charges for that. Please contact us at firstname.lastname@example.org and we will gladly assist you in this regards.
Shipping Delays / Problems
Occasionally, there may be an issue or a problem with shipping, which is unfortunately out of our control, and comes down to the individual shipping service used, and any possible security/customs hold-up’s. If your item has not arrived in the time specified above, than please contact us at email@example.com so we can provide you further assistance.